Reba, 35, is a single parent of three. Between her job and raising her kids she’s stretched thin, and she needs assistance feeding her family. She is a regular user of a community pantry but is open to other resources that better fit her family’s changing needs.
Anonymity, convenience, and timing: get the food her family needs without judgment, on a schedule that fits her life.
Uses an Android phone with limited mobile data.
Transportation, time, and information access. Finding which pantries are open when, and what they offer, is hard with the time and data she has.