impact-drive-food-security

Design question

How might we map the capacity of the food distribution experience so we can consistently connect people to food support in a way that preserves their privacy and dignity?

Idea description

Similar to One System, One World, Personal Pantry provides information about food resources with a mapping feature and details about each pantry: hours, location, payment options, delivery opportunities, and the foods each offers. Clients’ choices are recorded (food preferences, requests, favorite pantries) and shared with the food bank so supply can be optimized. Clients can choose to be anonymous, a common and important request for people patronizing food pantries.

Many food pantries are small, hyper-local, and volunteer-led. When those small pantries use the system, they share information with other pantries and food banks that may be part of a formal network, so a food bank can see the broader collection of resources in a region and better manage supply and demand. Personal Pantry can also surface the benefits of being connected to the broader network, possibly incentivizing a volunteer-led pantry to join. A disconnected pantry’s participation creates an introduction to other pantries and food banks, so a future conversation or connection might happen.

To encourage network building, another feature is in-person community events that bring providers together: to offer food, meet each other, learn about services, and expand and map the food-resource community. These events are also an opportunity to share Personal Pantry with providers and clients.

Food banks can better support pantries when they know more about community needs. Volunteer-led pantry staff often don’t know what resources are available and have no succession plan; small pantries often lack storage space, so they are incentivized to share inventory and information so clients will come and benefit from it. When a pantry connects to a formal network, it might receive infrastructure support, greater visibility, and possibly funding, and that connection allows better resource allocation across the region, whether opening a new pantry or supporting a small, hyper-local one. Personal Pantry provides access to food resources, shares client-need information with pantries and food banks, and is an intentional network-building apparatus for a region.

If you work in food security: tell us what you think of this idea.

Journey maps (Awareness → Initiate use → Engagement → Tell others)

Reba (client)

Gladys (provider)

Dan (provider)