impact-drive-food-security

Personas: WHO

The people at the heart of the food-security work, drawn from the ESRI Generate and Design event (Chesterbrook, PA; facilitated by TechSoup and TechImpact). Use these personas to inform tools that help organizations address food insecurity, and work with local organizations to validate and improve what you build together.

Personas split two ways (persona-type):

Persona Type In one line
Reba client Single parent of 3; wants anonymity, convenience, good timing
Marguerita client Working poor, two jobs; making hard bills-vs-food choices
Gladys provider 75, volunteer; runs a twice-monthly church pantry with limited tech
Dan provider Food-bank program manager; moves food out before it spoils

Each persona links to the Job(s) to be Done it drives and the design(s) it appears in.